Your agent speaks 30 languages.
Even all at once.
The agent detects the incoming message language. It answers in the same language. Italian, English, French, German, Spanish, Chinese, Arabic, Japanese — 30+ languages, included in every plan.
DE
Wann öffnet das Restaurant?
Das Restaurant öffnet um 19:00 Uhr und schließt um 23:00 Uhr. Sonntags geschlossen.
EN
Can I bring my dog?
Yes, well-behaved dogs are welcome on the outdoor terrace. We have water bowls available.
Tedesco, poi inglese. Stessa knowledge base in italiano. Zero traduzione manuale.
How it works
Nothing to configure. Detection is automatic, on every channel.
You upload documents in your language
The knowledge base stays in English (or the original language). No manual translation, no duplicate files.
The visitor writes in their language
German, French, Arabic. The agent understands, searches the knowledge base, translates on the fly into the answer.
They switch language mid-chat? No problem
The agent follows. Question in English, answer in English. Next question in Spanish, answer in Spanish. Always.
Where it makes the difference
Three concrete scenarios where the multilingual agent solves a real problem.
Boutique hotel in Florence
A German guest asks breakfast hours on WhatsApp. An American asks parking info on the website. Same agent, same document, two languages. Zero manual translations.
Export e-commerce
You sell across half of Europe. Catalog in English, customers in 6 languages. The agent answers everyone without you duplicating product pages.
Cross-border law firm
A French client writes in French. Your internal docs are in English. The agent reads English, answers in French. You work the way you always have.
Honesty about the limits
Language detection is 99% accurate on messages above 5 words. Below that it can confuse similar languages (Spanish/Portuguese, Italian/Romanian) — as soon as the visitor keeps writing the agent self-corrects. For highly creative marketing copy (slogans, brand copywriting) human translation still wins. For FAQ, product info, support, bookings — the level matches what you expect from a native speaker.
Which plans
Multilingual is included in every plan, no extra cost. Even on the Free plan.
All 30+ languages, on every channel (website, WhatsApp, Telegram, voice), in every plan. No translated-word limit. No add-on.
Open up to clients who don't speak your language.
Without rewriting the knowledge base. Without hiring translators. Untouched.
Start free