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Webhook & Actions

Your agent doesn't answer.
It acts.

The customer books a call: the slot lands in Calendly. They leave a contact: the lead enters your CRM. They ask for support: a ticket opens in the helpdesk. All during the conversation, not at end of day.

Vorrei prenotare una call per la prossima settimana.

Volentieri. Ho mar 15:00 e mer 10:30 liberi. Quale preferisci?

Mer 10:30.

Perfetto. Per mandarti l'invito mi servono nome ed email.

Marco Rossi, marco@acme.it

✓ Prenotata. Invito mandato a marco@acme.it. Lead salvato nel CRM con la trascrizione.

Una sola conversazione → contatti raccolti, slot Calendly prenotato, lead nel CRM. Tutto prima della chiusura della chat.

What changes for your team

Stop copying data from one chat to another. The agent writes it directly where you need it.

Leads enter the CRM as you talk

Sales opens the CRM in the morning and finds qualified contacts already there, with the conversation transcript attached. No copy-paste, no end-of-day leads lost.

Calls book themselves

The visitor sees your free Calendly slots, picks one, confirms. The call lands on both calendars. You only see the accepted invite.

Tickets open in real time

The customer reports an issue, the agent opens a ticket in your helpdesk with priority and category already set. The support team picks it up immediately.

Examples of actions it triggers

Four pre-configured templates, zero code. Plus all the custom actions you want.

1

Quote request

The agent collects name, company, need. Emails sales with structured data. Opens an opportunity in the CRM.

2

Appointment booking

The agent reads your free Calendly slots and proposes them in chat. The customer picks. Written confirmation on both calendars.

3

Support ticket

The customer describes the issue, the agent opens the ticket with tags and priority. The team picks it up in their usual tool.

4

Custom action

You have your own endpoint? The agent calls it. Custom CRM, internal ERP, any system with an API.

Which plans

Webhook & Actions are included from the Business plan up.

Available from the Business plan (€239/month). Includes all pre-configured templates, native integrations with HubSpot, Calendly, Mailchimp, Google Sheets and bridges to Zapier/Make/n8n. For technical integration details see the Webhook channel page.

See pricing →

Are you a CTO or a dev?

The technical page with details on authentication, retry, audit trail and custom APIs is right below.

Go to the technical docs

Stop handling data manually.

The agent writes it where you need it, while the conversation is still open.

Start free