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Free your team from
recurring questions.

80% of the requests you get are the same 50 questions in different shapes: hours, prices, shipping, sizing, procedures. AnyDialog answers them on its own from your documents on website, WhatsApp, Telegram and phone — in 30+ languages, 24/7. When a case is complex, it hands the ball to your team with the full conversation context.

7-day trial · No credit card · Cancel anytime

AI Agent Online
Hi, what time do you close on Saturday? And do you have parking?
Hi! On Saturday we're open 9am to 7pm (full hours in our Service Charter). Yes, we have free customer parking right in front of the main entrance.
shipping-policy.pdf
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Reply in seconds, only from your company documents.

24/7

Always on

30+

Auto languages

5

Channels covered

0

Hallucinations

Before & after

The difference AnyDialog makes.

Without AnyDialog

  • The team keeps answering the same questions: hours, prices, shipping
  • Inquiries arrive after hours and pile up for the next day
  • International customers write in English or German and you can't reply quickly
  • Traditional chatbots make up answers and trigger complaints

With AnyDialog

  • The agent replies in seconds, always, from your documents
  • Works 24/7 on website, WhatsApp, Telegram, phone — no customer waits
  • Detects language automatically and replies in 30+ languages
  • When it doesn't know, it says so openly and hands over to your team

How it works

Three steps to deliver 24/7 support without growing the team.

1

Upload your content

PDFs, website, FAQ, manuals, policies. The agent indexes them in minutes.

Upload your content

2

Set the boundaries

Decide which topics it should handle and which it should not. Set how complex cases are passed to your team (email, ticket, phone).

Set the boundaries

3

Activate the channels

Website, WhatsApp, Telegram, phone. One configuration, every channel. Each customer writes where they prefer — the agent is always the same.

Activate the channels

All included

What you get

Everything you need to deliver 24/7 support without growing the team — and without losing customer trust.

Answers only from your documents

No hallucinations, no made-up information. The agent answers only from the PDFs, FAQ, manuals, policies and content you provide. Replies are anchored to the real text.

Automatic multilingual

30+ languages detected from the first sentence, no setup. Same agent, same accuracy for English, German, French, Italian customers — anyone who writes in.

Unified multi-channel

Website, WhatsApp, Telegram, phone (AI voice calls), public link. The customer picks the channel, the agent is always the same and pulls from the same knowledge.

Honest escalation to the team

When the agent doesn't know, it says so openly and hands the conversation to your team — via email, ticket or phone. The customer always gets a real answer, never a made-up one.

Insights & gap detection

See the most asked questions and where the agent struggles to answer. Your knowledge base improves itself: add the missing content where it matters, conversation after conversation.

Automatic ticket creation

On the Business plan the agent can open tickets in your Zendesk/Freshdesk, send Slack alerts or transactional emails — during the conversation, with nothing copied by hand.

Who it's for

Hospitality (B&Bs, hotels, campsites) with recurring questions
E-commerce with logistics, returns and sizing inquiries
Clinics, medical studios, beauty centres with hours and booking questions
Schools and training centres with informational inquiries
Multilingual companies with both Italian and international customers

Real scenario

Automatic triage, human escalation only when needed

Customer writes in French at 6 AM. The first level is handled by the agent. Only the complex case is escalated to your team — already with full context in hand.

Bonjour, I cannot activate my license. The code you sent does not work.

Bonjour. Documentation says codes expire 7 days after sending. Yours is 12 days old, so it has expired. I can regenerate it for you right away — confirm the email to send it to?

jean.martin@acme.fr

Sent. The new code will arrive in your inbox within 1 minute. If it does not arrive within 5 minutes, write here and I will open a priority ticket.

Got it. But now the system says "subscription expired" even though I paid last week.

This case requires billing verification. Opening a P2 ticket and connecting you with an operator within 5 minutes. You will receive an email from support@anydialog.com.

✓ Case 1 self-resolved (code regenerated). Case 2 escalated to human with full context: ticket #4821 opened with conversation summary and customer data.

1 of 2

Cases solved without human intervention

French

Reply in customer language, automatic

5 minutes

From triage to operator (with context)

EU servers GDPR compliant 7-day trial No credit card

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