Your AI Agent on WhatsApp.
Answer customers
where they already are.
2 billion people use WhatsApp every day. Your agent is available on that number, 24/7 — answering questions, capturing leads, and never missing a conversation.
AI Agent
Online
Real conversation on WhatsApp — same knowledge base as your website agent
What your agent can do on WhatsApp
WhatsApp is a text-first channel with a massive user base. Your agent handles it all, automatically.
Text responses
Instant answers to any question — product details, policies, availability — grounded in your knowledge base. Always accurate, never hallucinated.
Automatic language detection
Customers write in Italian, Spanish, or French — the agent detects the language and responds in kind, automatically.
Lead capture
Ask for name, email, and phone naturally during the conversation. Leads are saved to your dashboard in real time.
Conversation strategy
Guide users through a defined flow — discovery, qualification, scheduling — using your configurable conversation strategy.
24/7 availability
Your WhatsApp number never goes unanswered. Even at 3am, the agent responds in seconds — not hours.
Consistent answers across channels
Same knowledge base as your website chat. Update a document once — WhatsApp reflects it immediately.
Set up in 15 minutes
Requires a Twilio account (free trial available). WhatsApp Business API approval can take 24–48 hours.
Create a Twilio account
5 minSign up at twilio.com. Free trial available with test credits. You will need your Account SID and Auth Token from the Twilio Console.
Set up WhatsApp on Twilio
10-15 minFor testing: use the Twilio Sandbox (instant, no approval needed). For production: you need a verified Meta Business Account and an approved WhatsApp Business Profile. Meta verification requires business documents and takes 1-3 business days.
Connect to AnyDialog
3 minIn your agent settings, go to Integrations, find WhatsApp, paste your Twilio Account SID, Auth Token, and WhatsApp phone number. Click Connect. The webhook is configured automatically.
Test your agent
1 minFor sandbox: scan the QR code in Twilio Console with WhatsApp. For production: send a message to your WhatsApp number. Your agent should reply within seconds.
How it looks on WhatsApp
Customers chat in their familiar WhatsApp interface. Your agent responds in the same thread, instantly.
AI Agent
Online
Good to know
Honest notes before you connect your WhatsApp number.
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Twilio account required. WhatsApp integration works through Twilio. You need a Twilio account with separate billing. Free trial available for testing.
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Meta Business verification for production. To go live, you need a verified Meta Business Account and an approved WhatsApp Business Profile. This requires business documents and takes 1-3 business days. Sandbox mode works immediately for testing.
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No rich buttons or carousels. WhatsApp messages are text-only. Rich buttons, carousels, and interactive lists are not supported yet.
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Use a different number than Voice. If you also use Voice calls, you need a separate Twilio phone number. The same number cannot handle both WhatsApp and Voice.
Works with
WhatsApp supports the core AnyDialog feature set.
Accurate Answers
Same grounded answers as on your website — no hallucination.
Lead Capture
Capture name, email, and phone conversationally via WhatsApp.
Smart Actions
Trigger integrations and workflows from WhatsApp conversations.
Conversation Strategy
Guide conversations through a structured discovery and qualification flow.
WhatsApp integration
Connect to WhatsApp Business from Starter.
| Plan | Price | ||
|---|---|---|---|
|
Starter
Recommended
|
€49/mo
€39/mo annual
(save 20%)
|
Get started | |
|
Professional
|
€149/mo
€119/mo annual
(save 20%)
|
Get started | |
|
Business
|
€299/mo
€239/mo annual
(save 20%)
|
Get started | |
|
Enterprise
|
€599/mo
€479/mo annual
(save 20%)
|
Get started |
Your customers are already on WhatsApp.
Your agent should be too.
Connect your number in 15 minutes. No WhatsApp Business approval needed to test.