No-code workflows.
Infinite logic.
Build conditional logic without code: if the customer says X, show Y; if they agree, trigger Z. Visual workflow canvas. Real-time preview. Deploy instantly.
Discovery — Active Phase
Collecting: Budget, Timeline, Company size
Next trigger: When budget confirmed → move to Qualification
Without AnyDialog
Complex conversation flows need developers to build. JSON configs, custom code, endless debugging.
With AnyDialog
Visual canvas where you drag nodes, connect them, and publish. Your agent follows the flow you designed.
Real scenario
Sofia Morello
Operations Lead — 25-person marketing agency, Rome
The challenge Alessia, Operations Lead at an insurance brokerage, needed complex claim routing logic but had no developers on staff.
The result Sofia learned the workflow builder in 30 minutes and built her first workflow in an hour. Now she changes agent logic on the fly: if a customer mentions a specific product, show that product's features; if they ask about pricing, show only our enterprise tier. She pushed out 4 workflow updates in one week — without asking a developer.
How it works
Visual logic, zero code.
Open the visual canvas
Open the Workflow Builder from your agent settings. Start from a blank canvas or pick a pre-built template — lead qualification, appointment booking, support triage, and more.
Drag and connect nodes
Add message nodes, decision nodes, webhook nodes, and delay nodes. Connect them with arrows — every branch is immediately visible on the canvas.
Publish — agent follows the flow
Work in draft mode until the flow is exactly right. Publish with one click and your agent immediately starts following the workflow in all new conversations.
Workflow nodes
Conditional nodes (if/else)
Branch logic based on customer input, sentiment, or variables.
Loop nodes
Repeat actions: send 3 follow-up emails, check 5 products, etc.
API call nodes
Call external APIs and use the response in your workflow.
Data extraction
Extract information from messages: extract email, phone, company name.
Variable assignment
Set and reference variables across your workflow.
Action nodes
Send emails, create Slack messages, call webhooks, trigger external systems.
This feature works on
Workflows run behind the scenes on all channels — the conversation logic works identically on website, WhatsApp, Telegram, and more.
Workflow builder on every plan
Build unlimited workflows — included from day one.
| Plan | Price | Workflow Builder | |
|---|---|---|---|
|
Starter
|
€49/mo
€39/mo annual
(save 20%)
|
Get started | |
|
Professional
Recommended
|
€149/mo
€119/mo annual
(save 20%)
|
Get started | |
|
Business
|
€299/mo
€239/mo annual
(save 20%)
|
Get started | |
|
Enterprise
|
€599/mo
€479/mo annual
(save 20%)
|
Get started |
Explore related topics
Design conversations visually. No code. No developers.
Visual logic, infinite possibilities. Deploy instantly.