Answer calls
with your AI agent.
Use Twilio to handle inbound and outbound voice calls. Your agent listens, understands, and responds naturally. Real-time transcription, natural voice synthesis, and call recording included.
Customer
+39 02 1234567
Live Transcription
Customer: I\'d like to know about your enterprise plan
Agent: Our enterprise plan includes unlimited agents, priority support, and custom strategy. Would you like me to schedule a call with our team?
Phone calls are still the primary channel for customer contact.
But answering every call manually is impossible. You need AI that can handle voice — not just text.
Without AnyDialog
- ✗ Inbound calls go unanswered or to voicemail — lost opportunities
- ✗ Call center is understaffed and overworked
- ✗ Outbound campaigns require expensive teams or scripts
- ✗ No integration between voice and your knowledge base — duplicate training
With AnyDialog
- ✓ Every inbound call answered instantly by your AI agent
- ✓ Outbound campaigns automated at scale — no call center needed
- ✓ Same knowledge base powers web chat and voice calls
- ✓ Full call recording and transcripts linked to lead data
Example scenario
Industry: financial advisory, ~25 people
A financial advisory firm was missing a large share of inbound calls because there simply were not enough people to answer. Voicemail was killing the lead funnel. They needed something that could pick up every call, qualify the caller and book them into the calendar automatically.
How AnyDialog solves this scenario
The team deploys AnyDialog voice calls within a few days. The agent answers every call instantly, asks qualifying questions and books qualified prospects directly into the calendar. It captures calls that would have gone to voicemail. In scenarios like this qualified lead volume grows and cost per lead drops.
How it works
From call ring to booking in one conversation.
Caller dials your number
Your Twilio number connects to AnyDialog. The call rings your agent.
Agent listens and understands
Real-time STT (Deepgram Nova) transcribes every word. Your agent understands context and intent.
Agent responds and acts
Natural voice TTS speaks back. Agent books calls, logs outcomes, and routes qualified leads automatically.
Voice capabilities
Inbound call handling 24/7
Answer every inbound call instantly, any time of day. The agent uses the same knowledge base as your web chat — same answers, by voice.
Outbound call campaigns
Run automated outbound campaigns from your lead pipeline. The agent calls contacts, qualifies them by voice, and logs outcomes — no call center required.
Real-time transcription
Every word spoken by the caller is transcribed in real time using Deepgram Nova — fast and accurate even with background noise.
Natural voice responses
The agent speaks back using high-quality text-to-speech. Multiple voice styles available — choose the tone that fits your brand.
Call recording
Calls are recorded and linked to the conversation. Review them from the chat history panel alongside transcripts and lead data.
Voice minutes tracking
Monitor consumed voice minutes per plan. See usage by agent, by campaign, and by time period — no surprise overages.
Voice is a channel
Complete voice handling from call answer to outcome logging.
Answer every call.
Deploy voice calls in minutes. No call center, no overtime.