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Voice Calls

Answer calls
with your AI agent.

Use Twilio to handle inbound and outbound voice calls. Your agent listens, understands, and responds naturally. Real-time transcription, natural voice synthesis, and call recording included.

Call in Progress 02:34

Customer

+39 02 1234567

Live Transcription

Customer: I\'d like to know about your enterprise plan

🤖

Agent: Our enterprise plan includes unlimited agents, priority support, and custom strategy. Would you like me to schedule a call with our team?

Phone calls are still the primary channel for customer contact.

But answering every call manually is impossible. You need AI that can handle voice — not just text.

Without AnyDialog

  • Inbound calls go unanswered or to voicemail — lost opportunities
  • Call center is understaffed and overworked
  • Outbound campaigns require expensive teams or scripts
  • No integration between voice and your knowledge base — duplicate training

With AnyDialog

  • Every inbound call answered instantly by your AI agent
  • Outbound campaigns automated at scale — no call center needed
  • Same knowledge base powers web chat and voice calls
  • Full call recording and transcripts linked to lead data
👩‍💼

Gabriela Silva

CEO — 25-person financial advisory firm, São Paulo

“We were missing 40% of inbound calls because we just didn't have enough people to answer. Voicemail was killing us. We needed something that could pick up every call, qualify the caller, and book them into our calendar automatically.”

How AnyDialog solved it

Gabriela deployed AnyDialog voice calls within 3 days. The agent answers every call instantly, asks qualifying questions, and books qualified prospects directly into her calendar. She's capturing calls that would have gone to voicemail. Qualified lead volume is up 60%, cost per lead down 40%.

How it works

From call ring to booking in one conversation.

01

Caller dials your number

Your Twilio number connects to AnyDialog. The call rings your agent.

02

Agent listens and understands

Real-time STT (Deepgram Nova) transcribes every word. Your agent understands context and intent.

03

Agent responds and acts

Natural voice TTS speaks back. Agent books calls, logs outcomes, and routes qualified leads automatically.

Voice capabilities

Inbound call handling 24/7

Answer every inbound call instantly, any time of day. The agent uses the same knowledge base as your web chat — same answers, by voice.

Outbound call campaigns

Run automated outbound campaigns from your lead pipeline. The agent calls contacts, qualifies them by voice, and logs outcomes — no call center required.

Real-time transcription

Every word spoken by the caller is transcribed in real time using Deepgram Nova — fast and accurate even with background noise.

Natural voice responses

The agent speaks back using high-quality text-to-speech. Multiple voice styles available — choose the tone that fits your brand.

Call recording

Calls are recorded and linked to the conversation. Review them from the chat history panel alongside transcripts and lead data.

Voice minutes tracking

Monitor consumed voice minutes per plan. See usage by agent, by campaign, and by time period — no surprise overages.

Voice is a channel

Complete voice handling from call answer to outcome logging.

Voice (Twilio)
Inbound Calls
Outbound Campaigns

Voice calls on every plan

Pay by voice minutes. Scale from zero to millions of calls.

Plan Price Voice Calls Minutes/month
Starter
€49/mo
€39/mo annual (save 20%)
0 Get started
Professional Recommended
€149/mo
€119/mo annual (save 20%)
0 Get started
Business
€299/mo
€239/mo annual (save 20%)
0 Get started
Enterprise
€599/mo
€479/mo annual (save 20%)
0 Get started

Answer every call.

Deploy voice calls in minutes. No call center, no overtime.