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Multichannel

One agent, six channels.
Deploy everywhere.

Create one AI agent and deploy it everywhere: website, WhatsApp, Telegram, voice, API, or public link. Same knowledge. Same strategy. Different interface — same excellent support.

your-store.com
Welcome to Our Store
AI Agent
Hi! How can I help you today?
Do you ship to Italy?
Type a message...
Powered by AnyDialog

One agent embedded on your website — same knowledge everywhere.

You can't be everywhere. Unless you're AnyDialog.

Your customers are spread across web, WhatsApp, Telegram, and phone. Your support team can't cover all channels. But your AI agent can.

Without AnyDialog

  • You manage separate systems for each channel — inconsistent answers
  • Customer has to go to your website to find answers — friction
  • WhatsApp, Telegram, and phone calls go unanswered — support burden stays on humans
  • No unified view of conversations across channels

With AnyDialog

  • One agent, deployed to all channels — customers find you where they are
  • Same knowledge base, same strategy, every channel — consistency guaranteed
  • Website chat, WhatsApp, Telegram, voice, API, public link — all powered by your agent
  • Unified conversation dashboard shows all channels — one place to monitor and respond
👨‍💼

Giulia Moretti

Customer Success Manager — 15-person e-commerce company, Bologna

“Customers were chatting us on WhatsApp, emailing us, calling us — total chaos. Every channel was a silo. If a customer asked on WhatsApp, we had to check the website FAQ separately. Responses were inconsistent.”

How AnyDialog solved it

Giulia deployed her agent to her website, WhatsApp, and Telegram. Now customers can ask on any channel and get the same, consistent answer. For out-of-scope questions, the agent routes them to her team. She went from 5 different systems to 1 unified dashboard.

How it works

Create once, deploy everywhere.

01

Create your agent

Build one AI agent, upload your knowledge, define strategy and rules.

Training Sources
Drop files here or click to upload PDF, Word, TXT, MD
📄

company-faq.pdf

2.3 MB

✅ Synced
📄

product-catalog.docx

1.1 MB

✅ Synced
🌐

www.mycompany.com

🔄 Syncing...
📝

return-policy.txt

45 KB

✅ Synced
3/4 sources synced 75%
02

Connect channels

Flip a switch for each channel: website widget, WhatsApp Business, Telegram, voice, API, public link.

Create Your AI Agent

Step 2 of 6

Communication Style

Professional & Friendly
Short
Medium
Detailed
Auto-detect
Next Step →
03

Customers reach you where they are

Website visitors chat on your site. WhatsApp users chat on WhatsApp. Phone callers speak to your agent. Same agent, different interface.

your-store.com
Welcome to Our Store
AI Agent
Hi! How can I help you today?
Do you ship to Italy?
Type a message...
Powered by AnyDialog

Key capabilities

Everything you need to serve customers on every platform.

6 channels included

Website chat, WhatsApp Business, Telegram, voice (Twilio), REST API, public link.

Unified dashboard

See all conversations across all channels in one place — search, filter, export.

Channel-specific customization

Website widget looks one way, WhatsApp cards look another — all from one agent.

Conversation routing

Route conversations to human agents per channel, per time, per complexity.

Team inbox

See all conversations that need human response — across channels — in one inbox.

Analytics by channel

See usage, engagement, customer satisfaction metrics per channel.

Available channels

Website
WhatsApp
Telegram
Voice
API
Public Link

Multichannel on every plan

All channels included — add WhatsApp, Telegram, or voice whenever you're ready.

Plan Price Web Chat
Starter Recommended
€49/mo
€39/mo annual (save 20%)
Get started
Professional
€149/mo
€119/mo annual (save 20%)
Get started
Business
€299/mo
€239/mo annual (save 20%)
Get started
Enterprise
€599/mo
€479/mo annual (save 20%)
Get started

Reach customers everywhere.

Deploy to all channels in minutes. One agent, six ways to engage.