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Multichannel — Real Estate, Retail & Services

Meet your customers
where they already are.

For businesses that get inquiries on WhatsApp, then on the website, then on the phone — and each channel gives a slightly different answer because nobody trained them all from the same source.

One knowledge base, every channel
Train once, deploy everywhere
Add new channels in minutes

Immobiliare Rossi — properties on three channels

Website for listings. WhatsApp for mobile. Telegram for international buyers. CRM for the pipeline.

Without AnyDialog

A buyer asks about a listing on the website chat. The website chat is not staffed on weekends — so she gets no answer. She finds the same property on WhatsApp and messages again. An agent replies from memory: "I think the garage is included." On the website FAQ it says the garage is optional. The buyer notices the inconsistency and loses confidence. She calls. The phone agent has never seen the WhatsApp conversation, so she explains everything again from scratch. Forty minutes. Three channels. One confused customer. Meanwhile, a German buyer on Telegram asks in German. Nobody checks Telegram. He moves on. The agency does not even know they lost him — because nobody is watching that channel.

With AnyDialog

The same buyer asks on the website on Saturday. The agent responds instantly from the listing data: garage included, €10 monthly fee, parking space 4A. She asks on WhatsApp an hour later with a follow-up. Same answer — same data, same source, same tone. She notices the consistency. It feels professional. The German buyer on Telegram asks in German. The agent responds in German. He asks about the mortgage calculator. The agent links to the right page. He books a visit. Monday morning. The agency opens the dashboard. Every conversation from every channel is in one place — website, WhatsApp, Telegram, the API-connected CRM. The agent handled forty-three inquiries over the weekend. Two visits booked. Zero staff hours.

Features powering this use case

Every channel. One agent. One training session.

Multichannel Deployment

One click to add a new channel. Website widget ready to embed. WhatsApp and Telegram connected in minutes. API for anything custom. Every channel draws from the same knowledge base.

your-store.com
Welcome to Our Store
AI Agent
Hi! How can I help you today?
Do you ship to Italy?
Type a message...
Powered by AnyDialog
Learn about Multichannel

Voice Channel

Add a phone number and the agent handles inbound calls with natural voice. Same knowledge base, same answers — but spoken, not typed. Zero hold time, even at peak hours.

Call in Progress 02:34

Customer

+39 02 1234567

Live Transcription

Customer: I\'d like to know about your enterprise plan

🤖

Agent: Our enterprise plan includes unlimited agents, priority support, and custom strategy. Would you like me to schedule a call with our team?

Learn about Voice Channel

API Channel

Connect the agent directly to your CRM, mobile app, or internal tools via REST API. Conversations flow into your existing systems without rebuilding your stack.

AI Agent Online
Is the Via Roma apartment still available?
Yes, the Via Roma apartment (85 sqm, 3rd floor) is available for immediate viewing. It includes the parking space and the garage. Shall I book a visit for you?
shipping-policy.pdf
Type a message...
Learn about API Channel

What the team gets back

6+

Channels from one agent

Website, WhatsApp, Telegram, Voice, API, Public Link — all managed from one dashboard, all drawing from the same trained knowledge base.

Train once, deploy everywhere

Add a channel and it automatically inherits every piece of knowledge, every strategy, every brand rule. No re-training. No duplicate content management.

Minutes

To add a new channel

Connect WhatsApp, enable Telegram, or add a phone number — each takes under five minutes. No developer required for the standard channels.

All supported channels

This is the multichannel use case — so every channel matters. Here they all are.

Plans for multichannel deployment

Start with website. Add channels as you grow.

Plan Price Multichannel
Starter Recommended
€49/mo
€39/mo annual (save 20%)
Get started
Professional
€149/mo
€119/mo annual (save 20%)
Get started
Business
€299/mo
€239/mo annual (save 20%)
Get started
Enterprise
€599/mo
€479/mo annual (save 20%)
Get started

One agent. Every channel. Starting today.

Start with the website widget. Add WhatsApp, Telegram, and voice whenever you are ready. All from the same dashboard.